Questions Before You Order
We're here to make your shopping experience as smooth as possible. If you don't find the answer you're looking for below, please don't hesitate to contact us—we're always happy to help.
Frequently Asked Questions
Are your products handmade?
Yes. Every Made to Shyne piece is individually handcrafted with care. Because each item is made by hand, slight variations in stitching, texture, and measurements are a natural part of artisan craftsmanship and make every piece unique.
What materials do you use?
Our bikinis and crochet garments are made from a premium cotton blend with polyester, chosen for its softness, durability, comfort, and shape retention.
How do I choose the right size?
Please refer to our Bikini Size Guide or Mermaid Dress Size Guide before placing your order. If you're between sizes or need assistance, we're happy to help you find your best fit.
Can I swim in my crochet bikini?
Yes. Our crochet bikinis are designed to be worn in the water. To help preserve their beauty, we recommend rinsing with cool water after swimming and following the care instructions provided.
How do I care for my crochet pieces?
- Hand wash in cold water with a mild detergent.
- Do not bleach.
- Lay flat to dry.
- Do not tumble dry.
- Avoid rough surfaces that may snag the crochet.
Proper care will help your handmade piece remain beautiful for seasons to come.
Do you accept returns or exchanges?
Due to the handmade nature of our products and for hygiene reasons, we do not accept returns or exchanges on swimwear. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery, and we'll work with you to make it right.
How long will it take to receive my order?
Orders are typically processed within 2–5 business days before shipping. Delivery times vary based on your location and the shipping method selected at checkout.
Do you offer custom orders?
At this time, custom orders may be available for select styles. Please contact us before placing your order to discuss availability and options.
(If you don't offer custom orders, you can change this answer to: "We do not currently offer custom orders.")
Will my item look exactly like the photos?
Because every piece is handcrafted, slight variations in stitching, pattern placement, and measurements are normal. We make every effort to ensure each item reflects the quality and design shown in our photos.
How can I contact you?
If you have any questions before or after placing your order, please visit our Contact page or email us at [your email address]. We aim to respond within 1–2 business days.